April 2018 When its time to replace the floor coverings in your home, it can be a monumental hassle. You’re faced with the choice of going to a big box store and wandering around like an ancient mariner exploring the New World or making 15 trips back and forth to a smaller store with floor covering samples. Here’s a better idea: Call Floor Coverings International, and they will bring nearly 3,000 samples of various flooring options from major manufacturers right to your home. Moreover, the Floor Coverings International representatives will sit down with you on a consultative basis to determine the exact look you’re trying to capture. Floor Coverings International is a franchisor with approximately 140 franchisees around the country. Local franchisees Ann and Greg Beriault have lived in Carmel for 19 years. Prior to being associated with Floor Coverings International, Ann worked in advertising, and Greg in federal law enforcement. As franchisees, the Beriaults were given extensive training, and over the past 2½ years, they have learned a great deal about how to best serve their clients’ flooring needs. Additionally, sons Justin and Joe also work in the business as design associates. Once you contact Floor Coverings International and an appointment is scheduled, they will arrive at your house in a vehicle with all the flooring samples you can imagine: hardwood, carpeting, laminate and the hottest new look, luxury vinyl plank. Ann described their process with clients: “First, we listen. Every customer visit begins with a walkthrough and interview to gain understanding of the project. This allows us to narrow the options and reduce the overwhelming feeling you get when you walk into a flooring showroom. We ask, ‘What are you trying to accomplish in this space?’ By starting with a big open question, we learn about their dream. One customer said she wanted her home to feel like ‘an English cottage.’ That information really helped narrow the focus.” Good luck trying to get that level of concierge service at the big box stores! The high level of service provided by Floor Coverings International does not stop once the order is submitted. Ann emphasized they strive for consistency from the beginning to the end of the process. “Great communication is our hallmark. Prior to and throughout the project, we work hard to keep our customers informed on progress.” Approximately two weeks after the decision is made in the comfort of your home on the right product for your project, an installer will arrive to complete it. No project is too large or too small for Floor Coverings International. Recently, they completed a major renovation to The Hawthorns Golf and Country Club in which they upgraded floor coverings throughout the facility. Floor Coverings International also does new construction. Through the buying power of the Floor Coverings International organization and not having the expense of a brick and mortar building to pay, you will find that Floor Coverings International’s convenient service comes with a reasonable cost. As mentioned earlier, one of the hot new options in flooring is luxury vinyl plank. Beriault insists this is not your mother’s old vinyl flooring. Because its waterproof, luxury vinyl plank flooring is great for bathrooms, kitchens and basement applications, while being softer (won’t crack) and warmer than tile. It’s incredibly versatile in that it can have the look of a wood laminate or look like tile and even be grouted. If you have a flooring replacement project in your future, contact Floor Coverings International before you start the never-ending process of searching brick and mortar stores for just the right flooring option. You’ll love the convenience of an in-home consultation. Visit carmel.floorcoveringsinternational.com for more information.