Writer // Janelle Morrison Photography // JJ Kaplan
Most people cringe at the thought of moving. Moving is believed to be one of the most stressful life changes for adults at any stage of their lives. It can be particularly stressful when one is downsizing and is parting from some of their possessions or is leaving their home of many years and entering an assisted care facility. But the actual act of moving doesn’t have to be a miserable experience if you hire the right moving team who is compassionate as well as professional.
You Move Me Indianapolis is here to move you while raising the bar in the moving industry. In addition to the uniformed, highly-trained and friendly team of movers, You Move Me offers a full menu of services while placing customer service at the top of its priorities. Your moving team will even show up on the morning of the move with a cup of fresh coffee to get the experience off on the right foot, even in the most difficult of circumstances. You Move Me is a family-owned business, embedded in the local community that builds relationships with other businesses and organizations.
Communication is a close second priority after customer service for this moving company. You Move Me’s local franchise owner Keith Moore emphasized that direct and honest communication with his customers is vital to a successful move. Moore appreciates the importance of providing exceptional service in his community and throughout his service area. He also understands the need to ensure his customers that his team consists of highly-skilled team members who have gone through background checks and extensive training before they are permitted to move the customers’ belongings.
“A large part of what differentiates us from our competition is our level of communication,” Moore said. “We stress that during the on-site estimating meeting and again when our team arrives at the customer’s house on moving day. We will conduct another walk-through to reconfirm what is moving, what is staying and what may be left that needs to be packed. We will also inspect the items before we move them and report any damage, stains, cracks, etc., that may be discovered, so we are keeping that open and honest chain of communication throughout the entire process.”
While You Move Me offers packing supplies, moving boxes and wardrobe boxes, it also offers customers the Bin-It storage bin solution. A recent collaboration between You Move Me and Bin-It has enabled both companies to better serve their customers and offers an affordable and easy solution when it comes to the worst part of moving … packing.
James Darnell, owner of the local Bin-It franchise, teamed up with Moore and his crew earlier this year.
“We rent durable bins as an alternative to cardboard boxes, and when you are ready to start packing, all you have to do is place your order on our user-friendly website, and then we show up at your home or business with the bins,” Darnell explained. “We offer packing materials and clean bins. The bins are sanitized between each move. The bins are all one size, the size of an ice chest. This makes them easy to stack and store until your move date. When you are finished moving, we come out to your new home or office and pick them up.”
Bin-It offers pre-designed packages to take the guesswork out of how many bins you need. A user-friendly website offers a quick and painless ordering process.
Moore emphasized that both local businesses share similarities in terms of their customer service approach and that the collaboration between the two businesses was just plain good business.
“When we go to move somebody, a big part of the equation for our customers is where they are going to get their boxes and what they will do with them after the move,” Moore said. “More people are asking for supplies that are environmentally-friendly, so Bin-It offers that solution and is an additional service that we can provide, which will ultimately improve the overall moving experience for our customers.”
If you are actively considering moving or are looking to store some furniture in an off-site location, consider You Move Me to pack and/or move your items. You can expect the white-glove treatment, competitive rates and an overall satisfying experience at one of the more stressful times of life.
You Move Me proudly services people moving in Indianapolis and the surrounding area, including Lafayette, Noblesville, Anderson, Fishers, Kokomo, Lawrence, Lebanon, Carmel and Muncie.
For more information on You Move Me Indy, visit the @youmovemeindy Facebook page or website at youmoveme.com/us/locations/indianapolis-movers. For information on Bin-It, visit bin-it.com/storage-indy.